Frequently Asked Questions
Why Invest Now?
Why should I even consider investing now?
Now is the best time of all!
- With government subsidies and Investment Tax Credits (ITC) you can receive a PV system at a much cheaper price
- It is important to note that the Solar ITC is shrinking yearly and in 2022 it will only be available to commercial projects
- While congress can extend the ITC, that is a gamble to take. As the demand for solar power continues to grow exponentially the government will feel less inclined to facilitate the industry’s growth
- There is a chance that having a PV system installed in the future could cost more. Yes materials may be chaper in the coming years; the labor could get more expensive
- The demand for solar installations grows exponentially every year. As the demand grows, the price increases
- In most industries, companies match this growth to keep prices constant by expanding their labor capacity.
- Unfortunately, the trades are gradually losing their labor force and this affects the solar industry
- As demand grows, the value of limited electricians and solar technicians will also increase, making it more expensive to hire someone
I heard Solar Panels are only 15-25% efficient, why should I invest in something so inefficient when it wil only get better in the future?
While this may be true, you must understand that any array we install will tackle any percent of your energy demand you wish to, assuming adequate site conditions and roof space.
- We perform site evaluations to determine power needs. This takes into account the amount of shading your location contains; the roof pitch of your building; and most importantly your electric bill
It is important to not the growth of PV technology. This growth is extremely analogous to the evolution of cars. For instance, most people would not buy a car five years newer than their current simply because it gets two more mpg.
What happens if my system under or over produces?
Switching to a PV system does not disconnect your home from the electric grid.
- When the system overproduces: the extra power will enter the power grid
- You will in turn receive a credit that can then offset any electric bill you would receive when your system underproduces
- When the system underproduces: your building will pull the required (smaller) electrical loads from the power grid
Should I make any effort to remove snow from my PV system?
The safest answer is no. Using any tools, plastic or metal, to rake the snow off of your panels risks scratching or breaking the glass covering the solar cells. Due to the solar cells darker colors, your PV system should absorb enough heat from the sun to at least make the snow slide off.
I am going to be investing in a roof replacement, how am I going to get this done with my PV system in the way?
Replacing your roof with a PV system on it is actually quite simple. Before the construction is ready to commence, contact us and we will set up dates to safely dismount your panels and a day to put them back up after the construction is done.
We understand you are just as busy as we are so to ensure these operations run smoothly, we ask you to give us as much notice as possible. We aim to prevent your stress of unnecessarily prolonged construction.
If you are still vetting roofing companies. We would happy to make recommendations, or even contact our trusted companies as we have a standing history of flawless coordination.
Do I need to notify my home insurance company of my PV system's installation?
Yes! PV systems are too valuable to not make sure they are covered. Some companies may charge you more. Please make sure to call your company to discuss your potential coverage.
How do I know what is a warranty and what is an insurance claim?
Warranties cover any product defect or “internal” problem. This could be anything from a faulty wire to a panel no longer producing power.
Insurance claims cover any external damage to your PV system such as a tree falling on your roof and breaking your PV system.
You must remember! When you purchase your PV system you MUST notify your home insurance company of their eventual installation. These companies will not cover anything they did not know about. It would be impossible to pass off external damage as a product defect to get a warranty to cover it.
I have not received any of my SRECS, am I not receiving my money? (Customers whose PV systems were installed before November 2018)
No. These things take time. Keep in mind one SREC equals one MegaWatt hours (MWh). After the quarter closes, even if you are short one watt you will not receive a payment for that quarter. The energy you produced will roll over into the next quarter. It is possible to produce multiple SRECS in one quarter and none in the other. Additionally, in Massachusetts it can take up to six months for your account to process before you receive any payments.
For more information please click Here
I don't think I have received any SMART payment, how does the payment work? (Solar Installations after November 2018)
The SMART program pays monthly. However, if you are a new customer it will take a few months for your new account to process. Not to worry though you do not lose the money you would make during this time, it just means your first payment will be bigger than all of the following ones. Additionally, we set you up with a direct deposit, so if you are looking for the check in the mail you should check your checking statements first.
My system has stopped reporting data, or I have just bought a new router and need to connect it. How can I handle this?
Some key information you must know. What your enphase production monitor looks like, and whether or not your modemn has a WPS button.
Once you have gather this information please visit Here for well constructed instructions
What are the monitor wireless access portals?
- If you have an Enphase device, the app is called MyEnlighten
- If you have a solar edge device, the website and app are called the “SolarEdge Monitoring Platform”
If solar arrays lessen the load/demand from power plants, are there any positive effects on my community environment?
Yes! In Massachusetts, buildings account for 60% of the pollution. PV systems taking over for any gas or oil systems create immediate improvement in your community. Additionally, they are huge stepping stones into using electric vehicles (EV). Once you have established a cheaper source of power, getting accustomed to the transition to an EV is now easier and cheaper than before.
What are the effects of renewable energy (RE) on existing infrastructure?
A reliance on RE would distribute production across America. Instead of a few scattered power plants serving a massive area, RE would disperse jobs across all communities providing job opportunities to people who can not pick up and move to the select locations of power plants.
Are there any external cost benefits?
Depending on how you look at it there are a few, but keep in mind these require a long term mindset. Perhaps for your forever home and office building?
- Being independent from the electrical grid means you will hardly feel the effects of oil and natural gas trade wars
- As fossil fuels get used up and depleted in the next 40-60 years (hopefully not), their price will skyrocket and become more of a luxury item. If this future becomes a reality, with a PV system you will not have to deal with the increasing price of a vanishing resource
- As entire communities move to renewable energy, they will have less of a responsibility in funding new power plants and their centralized infrastructure